FAQ

A. Services & Routes

We ship from Iran to key destinations including Dubai (UAE), Afghanistan, Pakistan, Uzbekistan, Turkmenistan, Azerbaijan, Kazakhstan, Armenia and other regional and global markets. Whether your cargo is commercial or industrial, our network connects you to major trade corridors quickly and securely.

We handle multimodal freight, sea, land, and rail covering everything from containerized goods and bulk cargo to sensitive or high-value shipments that require special handling.

While international sanctions can affect certain trade routes or items, our expertise in customs clearance, regulatory compliance, and alternative routing ensures safe and legal transit. We keep clients updated on applicable rules for their cargo.

B. Process & Tracking

You can place your order by contacting our sales team via phone, email, or WhatsApp. We guide you through each step from quotation to final delivery, ensuring a smooth process.

Typically, you will need a commercial invoice and packing list, . For certain goods, additional permits or certificates may be required. Our team provides a full checklist before shipment.

Currently, we send daily Excel updates via email or WhatsApp. Soon, our “Rasta Net” online tracking system will provide real-time shipment information anywhere, anytime.

C. Costs, Methods & Insurance

Costs depend on cargo type, weight/volume, route, mode of transport, and special handling requirements. We provide transparent, itemized quotes before starting the shipment.

Our experts analyze your cargo specifications, delivery deadlines, and budget to recommend the most efficient multimodal solution, whether it’s air for speed, sea for large volumes, or land/rail for balanced cost-effectiveness.

Yes, we offer comprehensive cargo insurance covering loss, damage, or delay. Coverage is customized based on the value and nature of your goods, providing peace of mind throughout the journey.

D. Current Logistics & Shipping Situation in Iran

Last updated: August 6, 2026.
The logistics and transportation situation in Iran is subject to change due to ongoing regional developments. Port operations, border crossings, shipping schedules, and transportation routes may be affected by temporary restrictions or operational changes.

As conditions can change quickly, it is not possible to predict the situation over the coming days or weeks. For the latest information about your shipment, route availability, and current transportation conditions, please contact our team directly.

Major commercial ports in northern and southern Iran are currently operating, although operations may be running at reduced capacity and some routes may be subject to restrictions depending on the cargo, origin, destination, and shipping line. Please get in touch with our team for the latest status of your specific shipment.

Truck traffic is currently moving through the Rimdan Border Crossing, while the Taftan Border Crossing is subject to current restrictions. Border conditions can change quickly due to security, customs, and operational factors. Please contact our team for the latest update before planning your shipment.

Yes. We provide door-to-door and factory-to-door road freight services from China to Iran, as well as to other countries in the Middle East. Our team can recommend the most suitable route based on your cargo type, origin, destination, and current transportation conditions.

Transit time depends on the origin, destination, shipping method, customs clearance, and current border conditions. Contact us with your shipment details for an estimated transit time.

Shipping costs depend on the type of cargo, weight or volume, origin, destination, transport mode, and current market conditions. Send us your shipment details, and we will provide you with the latest freight rate.